Reap the benefits of a professional virtual receptionist without hiring one
Arj Solution’s virtual receptionist services provide all of the advantages of an experienced personal receptionist while avoiding the costs associated with hiring, training and employing a receptionist in your office. Our highly trained live agent virtual receptionists provide 24/7 secretarial services including: appointment scheduling, emergency call handling, reminder calls and more. Arj Solution’s virtual receptionist services enable businesses of any shape or size to deliver a satisfying phone experience that creates a positive, organized and professional impression while minimizing staffing and facility requirements.
Arj Solution virtual receptionists do more than answer your phone and take messages. They can also help your business with:
- Appointment Scheduling: let our virtual receptionists manage your calendar with our appointment scheduling and reminder services
- Customer Service: educated about our business, our virtual receptionists will answer routine questions (hours, directions, contact information, etc.) with care
- Order Processing: provide callers with 24/7 live agent order taking and ecommerce solutions
- Outbound Call Requests: lead generation, data hygiene, appointment reminders, telemarketing, simple return calls
- Email Management: instantly respond to incoming emails 24/7 within minutes
Arj Solution will help you build a fully customized virtual receptionist solution to meet your specific objectives. Through a strategic combination of our robust telephone answering services, we can duplicate a live, in-house receptionist for your business, eliminating automated systems, answering machines and voicemail, which can frustrate callers.
- Virtual Receptionist Services from Arj Solution provide:
- 24/7/365 Telephone Answering Coverage: never miss another important call again with round-the-clock phone coverage by live, trained virtual receptionists
- Live Call Answer, Screen and Transfer: our virtual receptionists will answer your calls in a friendly, professional manner, let you know who is calling before transferring, and prioritize your calls to ensure you receive the most important calls first
- Advanced Call-Forwarding: we can seamlessly route your calls wherever you want (home, office, cell or other wireless device)
- Message Recording & Relay: professional virtual receptionists will take accurate messages and promptly relay messages in the manner you choose – by phone, voice mail, text, email or online
- Voicemail: for callers who prefer to leave a message on voicemail
- Emergency Page & Dispatch: when an urgent call is received, our virtual receptionists will page the appropriate person and dispatch the call to the responsible party immediately
If you are a Fortune 500 company or a sole proprietorship, you recognize that missed telephone calls are not good for business. But not every business can afford the time or money to employ a full-time, on-site receptionist or call center. In today’s virtual world, many businesses do not operate in a bricks-and-mortar environment. Cost-effective virtual receptionist solutions from Arj Solution ensure that all of your calls are answered while minimizing your business costs and improving productivity. One of our virtual receptionists is waiting for your call!